While organization is key to their success, their flexibility and ability to handle the unexpected make them valuable to any business. Some of their responsibilities include managing appointments, drafting letters and memos, booking business trips, coordinating appointments and planning meetings. Administrative professionals compile data and research information, too. Their organizational skills mean they pinpoint information quickly and keep the executive on schedule, whether they are in transit or with a client.
In , the National Secretaries Association was formed in order to recognize the contributions of administrative personnel to the economy, support their development, and attract workers to the field.
During their first year as an association, they created National Administrative Professionals Day. Klemfuss and Daren Ball. The designated moment of celebration was first dictated by the U. Secretary of Commerce, Charles W. In , the name was changed to Professional Secretaries Week but, in the year , it became Administrative Professionals Week in order to include the wide range of responsibilities and job titles of administrative staff in the modern economy.
The day has undergone many name changes but the initial goal to celebrate and recognize all the hard work administrative professionals do has remained. The International Association of Administrative Professionals defines administrative professionals as individuals who are responsible for administrative tasks and coordinate information in order to support an office environment, and who are dedicated to furthering their growth in their chosen profession.
Administration includes a wide variety of duties including office management, answering the phone, clerical work, speaking with clients, data entry, and record maintenance. Below is a list of just seven different job titles falling under the category of administrative professional:. Administrative Assistant — From answering phones to various clerical duties, the responsibility of an administrative assistant is to essentially keep an office running.
Some assistants might be more specialized than others, specifically if they work in a niche field such as the legal industry, the medical industry, or education. A legal administrative assistant might need a thorough understanding of legal terminology and procedures, while a medical assistant might need to be extremely well versed in medical jargon when reading reports, and they need to be well informed when dealing with insurance companies.
The general job duties of an administrative assistant include bookkeeping, planning and scheduling, and documentation. Assistants are usually put in charge of monitoring expenditures, meaning they need to be familiar with creating spreadsheets in office bookkeeping software. Administrative assistants are often left in charge of planning events from board meetings to luncheons. This means they need to be ready to research vendor prices and feel comfortable asking participants about their availability.
Human Resources Administrator — A human resource administrator commonly known as HR manages the people in a company and helps their business gain a competitive advantage.
People who carry this job title work to maximize employee performance and are primarily concerned with keeping up primary policies.
The overall goal of HR is to ensure the success of a business through its employees. They specialize in finding, recruiting, training, and developing employees as well as maintaining benefits.
Within startups and small businesses, trained professionals will usually perform HR duties, while in a larger company, there is usually a group of people dedicated to the career path who specialize in various HR tasks and engage in decision-making processes throughout the entire business. HR began to take shape as a career path in 18th century Europe, built on an idea by Robert Owen and Charles Babbage during the industrial revolution.
The two realized how crucial individual workers were to the success of a business, emphasizing that the well-being of employees led to perfect work.
The duties of a secretary include supporting management and executives through the utilization of project management, communication, and organizational skills. The secretary has similar functions to the administrative assistant in the sense that they also help to manage budgets, bookkeep, answer phone calls, and prepare expense reports. Bill and Account Collectors — Bill and account collectors specifically manage and maintain the finances of a company.
They receive payments, record financial information, arrange payment for overdue bills and help debtors locate solutions for paying their overdue bills. The main job of the collector is not to terrify a debtor into paying but to find the best solution possible that is both acceptable and realistic for the debtor while also maximizing payment to the creditor.
Most bill and account collectors work in a third-party collection agency instead of in-house. However, big creditors such as credit card companies or healthcare providers will often have their own personal in-house collectors working round the clock with their large list of debtors.
Office Manager — Office management involves the implementation, maintenance, evaluation, and design of the process of work within an office in order to sustain and improve efficiency and productivity. This profession requires the technique of planning, organizing, coordinating, and controlling office activities with a full and thorough view to achieve business objectives concerned with the effective and efficient performance of the office space.
The success of a business depends heavily on the efficiency of its office. An office manager is responsible for monitoring and reviewing systems that are usually focused on specific outcomes such as improving timescales, turnover, output, sales, and more. Quick Links Login. This item has been successfully added: Close. Go to Current Order. Special Offers.
Get The App. Ink Toner Finder. Suggested keywords menu. Why Celebrate Administrative Professionals Day? Demonstrating gratitude is beneficial to both the giver and receiver, and is vital to workplace happiness, productivity and business success.
In , IAAP announced that names of the week and the day were changed to Administrative Professionals Week and Administrative Professionals Day to keep pace with changing job titles and expanding responsibilities of the modern administrative workforce. Many work environments across the world observe this event. While we diligently research and update our holiday dates, some of the information in the table above may be preliminary.
If you find an error, please let us know. Employee Appreciation Day is a US unofficial observance that recognizes and appreciates employees in all industries, aimed at helping employers keep their staff. Labor Day is a federal holiday in the United States.
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